(User) Booking Pending on CT portal

Created by Udhanshu Mishra, Modified on Thu, 20 Mar at 9:56 AM by Udhanshu Mishra

2. Booking pending - If you get the status as Booking Pending on CT dashboard means this can be confirmed or may not be. In this case we will as user to wait by sending below response. 


Response -


"Hi,
Thank you for booking your flight with us. Currently, we are awaiting confirmation from the airline carrier for your booking. We will confirm the status of the ticket with the airline and notify you via email and SMS.
In case your booking fails we will process a full refund to your source account within 7 working days.
"


Ticket Fields - Flights -> Booking in pending -> stuck  Send and set as resolved

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