User requesting to cancel the ticket

Created by Udhanshu Mishra, Modified on Thu, 20 Mar at 11:39 AM by Udhanshu Mishra

If user is asking us to cancel the ticket we will share below steps and Send and set as Resolved

Ticket Filed -

Response -

Hi <customer>,

Thanks for writing to us.

We would like to inform you that you can cancel the bus booking from the ellipsis icon on the Bus booking page in our app, go to ->˜My Bookings" ->˜Upcoming" ->˜Cancel Ticket. Please note there might be cancellation charges as per the bus operator's cancellation policy.

You can contact Redbus customer support on 08046913023 / 099456 00000 from your registered mobile number for more information.

Step 1: My Bookings

Step 2: Upcoming (Select the booking you want to cancel)

Step 3: Cancel Ticket

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